Internet, E Mail and
Electronic Communication Policy

Email Policy Electronic communication policyThis policy is twenty-three (23) page in length, is compliant with all recent legislation (SOX, HIPAA, Patriot Act, and Sensitive information), and covers:

  • Appropriate use of equipment
  • Internet access
  • Electronic Mail
  • Retention of e-mail on personal systems
  • E-mail and business records retention
  • Copyrighted materials
  • Banned activities
  • Ownership of information
  • Security
  • Sarbanes-Oxley
  • Abuse

Included with the policy are forms that can be used to facilitate the implementation of the policy. Included are these ready to use forms:

  • Internet & Electronic Communication Employee Acknowledgement (short form)
  • E-Mail - Employee Acknowledgement (short form)
  • Internet Use Approval Form
  • Internet Access Request Form
  • Security Access Application Form

Download Table of Contents

The WORD template uses the latest CSS style sheet and can easily be modified to conform to the style used in your enterprise policy manual.


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Policies and ProceduresPolicies and Procedures





Latest Policy News

Reading for CIO candidates

Recommended Readings

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IT Jobs are an important part of the US job market

IT Jobs are an important part of the US job market

IT High-tech is an important part of the U.S. economy, employing nearly 3.3 million. While this accounted for about 3 percent of total employment, the IT high-tech sector is one of the highest paying sectors.

IT Job Market 

According to a study, the high-tech sector can be defined as industries having high concentrations of workers in STEM (Science, Technology, Engineering, and Mathematics) occupations.

Salary Survey
 Job Descriptions IT Job Families IT Hiring Kit Interview Guide

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Infrastructure will be key to long term success

Digital Brand Manager

IT Expertise goes mainstream with the moves towards the digital market place

Digital Brand ManagerBusinesses need to rethink their fundamental approach to the future of work.

In an effort to better market to the millennial generation - now the largest subset of the American workforce - businesses are adopting an ever-growing avalanche of new social, mobile,  and collaboration tools. But does adoption equal efficiency?

Today employees use fewer than half of installed enterprise collaboration tools on a regular basis. Others project that by 2017, 25% of companies will lose their market position as a result of digital business incompetence and an ineffective response to how consumerization trends have changed the way work is best accomplished.

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Top 3 challenges in metrics montioring

Top 3 challenges in metrics montioring

Metrics monitoringCIO and their staffs have major challenges in monitoring and metrics programs:

  1. There is too many factors to set metrics for and monitoring all of them is too costly.

    This means it can be really easy to ignore or overlook the need for true performance monitoring. IF there is so much to review nothing is reported in a timely manner.  In addition, if the organization is relying on old metrics measiurement tools that only do some of the job, like monitoring only legacy applications or applications running on a certain network.
  2. The tools use to monitor metrics are just not good enough.

    Many legacy metrics reporint tools don’t have the right features to monitor web applications and provide the CIO with actionable information. 
  3. Custom in-house solutions that are not update frequently to meet KPI objectives are limitied at best.

    Relying on instinct to solve performance problems, or building your own metrics monitoring tool that seems like it’ll be good enough, will both likely backfire espically if they are not contstantly updated.

Metrics for ITDownload Selected Pages

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Average cost of a data breach is over $7 million

Data Breach and Network Intrusion Detection Tools

Experian has serviced nearly 17,000 breaches over the last decade. In 2015 alone, they serviced 3,550 different incidents. The company actually spends most of its time doing pre-breach work, helping clients and cyber insurance carriers prepare for data breaches. With data breaches preparation is key to getting through the experience with minimal impact to the business.

Cost of data breaches

The average total cost of a data breach is now $7.01 million. The average cost per lost or stolen record is now $221.

Some of those costs are associated with response activities, such as sending out notices and performing a forensics analysis.

Companies that do business in other countries have to keep in mind that every country has its own laws and requirements for breach response. In the EU, 38 countries outline notification and/or consumer privacy requirements, and they can differ from country to country. The General Data Protection Regulation, scheduled to go into effect in May 2018, will supersede those individual laws. Until then, a multinational breach will require specific knowledge of each country's laws, complicating the response activities.

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Hackers are attacking mobile devices

Primarily because mobile device applications have the potential to interact with confidential or sensitive information, many organizations see this area as a primary technology challenge to address and a main focus for security initiatives. Hackers have taken notice to this fact and have started targeting these mobile applications - which can ultimately lead to decreased trust in an application or an organization that uses it.

  • Mobility Policy Bundle (more info...) All of the policies below are included as individual MS Word files and a single PDF file. Electronic forms are all individual documents that are easily modifiable
    • BYOD Policy Template (more info...) Includes electronic BYOD Access and Use Agreement Form
    • Mobile Device Access and Use Policy (more info...)
    • Record Management, Retention, and Destruction Policy (more info...)
    • Social Networking Policy (more info...) Includes electronic form
    • Telecommuting Policy (more info...) Includes 3 electronic forms to help to effectively manage work at home staff
    • Travel and Off-Site Meeting Policy (more info...)
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Cloud Computig shifts computing model for many corporatrions

IT InfrastructureCloud computing, specifically Infrastructure-as a-Service, has shifted from a new but unproven approach to an accepted, even inevitable, model. Driven by flexibility and efficiency, the question facing most organizations is not whether the cloud is part of their infrastructure plans, but which applications and workloads to move to the cloud and when. But even as the benefits of cloud and hosted models have become apparent, concerns persist about security, and an assumption lingers that the cloud is inherently less secure than an enterprise data center environment.

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Microsoft goes after pirates

According to Microsoft Comcast has an IP address that have activated thousands of copies of Microsoft's products including MS Office and Windows 7.  They have asked a federal judge permission to serve Comcast with a subpoena to identify alleged software pirates using stolen or abused codes.

Microsoft said in its court filing that, "For an unknown period of time -- but for at least the past three years -- the Infringing IP Address has been used to activate thousands of Microsoft product keys."

Security Manual Template and Compliance Tools

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Every Business Needs Security

Every Business Needs Security


Every business needs securityOf the hundreds of data breaches that occurred in 2015, most people can only name those that targeted major corporations: BlueCross BlueShield, Experian, Ashley Madison, etc. However, just because these massive thefts were the only ones to make the news doesn’t mean smaller businesses are safe from cyberattacks; in fact, oftentimes they are even more vulnerable to digital disasters.


A majority of small businesses are woefully under-protected against cyberthreats, but erroneous feelings of invincibility are preventing businesses from correcting their cybersecurity mistakes. Learning why security is important for every business - no matter how small - will help companies stay alive in this dangerous digital climate.


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Cost of averge security breach $3.8 million

Cybersecurity threats are on the rise. In 2015 the average cost of a data breach was $3.79 million, and that figure is expected to grow to close to $5 million by the end of this year.

Security RisksAreas of concern are:

  • Cloud Services - danger that they’re bypassing security protocols and systems in the process
  • Ransomware - Kits for this software are now readily availalbe. The attack encrypts important files, rendering data inaccessible until you pay the ransom.
  • Spear phishing - Phishing attacks are growing more sophisticated all the time, as official-looking messages and websites, or communications that apparently come from trusted sources, are employed to gain access to your systems.
  • Known vulnerabilities - Once these are published everyone is exposed
  • Internet of Things - As connectivity spreads into every corner of our lives and businesses, it becomes more and more challenging to maintain a clear view of entry points and data flow.

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