Workforce Productivity - Best Practices

Steps to improve IT workforce productivity include:

  • IT Job Descriptions

    Develop a strong team orientation - Effective teams and the effective planning and execution provide the structure necessary to get the best from all team members.  Well written job descriptions are a first step in that process.

  • Align roles and performance objectives - Change causes by today's business environment causes misalignments of roles and focus of a significant number of the workforce.  Job descriptions that are results and metric driven are an essential tool in the management process.

  • Set performance goals and manage workforce with that as the focus - A majority of the workforce performs better if they have specific goals they must achieve.  Good job description include measurable goals.

  • Evaluate workforce based on defined objectives and goals  - Review job performance based on job content and metrics to see how they can be modified to improved organizational productivity and minimize organizational dysfunction. 

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IT Best Practices News and Information

Reading for CIO candidates

Recommended Readings

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IT Jobs are an important part of the US job market

IT Jobs are an important part of the US job market

IT High-tech is an important part of the U.S. economy, employing nearly 3.3 million. While this accounted for about 3 percent of total employment, the IT high-tech sector is one of the highest paying sectors.

IT Job Market 

According to a study, the high-tech sector can be defined as industries having high concentrations of workers in STEM (Science, Technology, Engineering, and Mathematics) occupations.

Salary Survey
 Job Descriptions IT Job Families IT Hiring Kit Interview Guide

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Infrastructure will be key to long term success

Digital Brand Manager

IT Expertise goes mainstream with the moves towards the digital market place

Digital Brand ManagerBusinesses need to rethink their fundamental approach to the future of work.

In an effort to better market to the millennial generation - now the largest subset of the American workforce - businesses are adopting an ever-growing avalanche of new social, mobile,  and collaboration tools. But does adoption equal efficiency?

Today employees use fewer than half of installed enterprise collaboration tools on a regular basis. Others project that by 2017, 25% of companies will lose their market position as a result of digital business incompetence and an ineffective response to how consumerization trends have changed the way work is best accomplished.

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Top 3 challenges in metrics montioring

Top 3 challenges in metrics montioring

Metrics monitoringCIO and their staffs have major challenges in monitoring and metrics programs:

  1. There is too many factors to set metrics for and monitoring all of them is too costly.

    This means it can be really easy to ignore or overlook the need for true performance monitoring. IF there is so much to review nothing is reported in a timely manner.  In addition, if the organization is relying on old metrics measiurement tools that only do some of the job, like monitoring only legacy applications or applications running on a certain network.
  2. The tools use to monitor metrics are just not good enough.

    Many legacy metrics reporint tools don’t have the right features to monitor web applications and provide the CIO with actionable information. 
  3. Custom in-house solutions that are not update frequently to meet KPI objectives are limitied at best.

    Relying on instinct to solve performance problems, or building your own metrics monitoring tool that seems like it’ll be good enough, will both likely backfire espically if they are not contstantly updated.

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Average cost of a data breach is over $7 million

Data Breach and Network Intrusion Detection Tools

Experian has serviced nearly 17,000 breaches over the last decade. In 2015 alone, they serviced 3,550 different incidents. The company actually spends most of its time doing pre-breach work, helping clients and cyber insurance carriers prepare for data breaches. With data breaches preparation is key to getting through the experience with minimal impact to the business.

Cost of data breaches

The average total cost of a data breach is now $7.01 million. The average cost per lost or stolen record is now $221.

Some of those costs are associated with response activities, such as sending out notices and performing a forensics analysis.

Companies that do business in other countries have to keep in mind that every country has its own laws and requirements for breach response. In the EU, 38 countries outline notification and/or consumer privacy requirements, and they can differ from country to country. The General Data Protection Regulation, scheduled to go into effect in May 2018, will supersede those individual laws. Until then, a multinational breach will require specific knowledge of each country's laws, complicating the response activities.

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