ITSM - SOA

IT Job Descriptions

ITSM template includes Impact Questionnaire, a Change Control Form and an Internet Use Approval Form.

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Job Descriptions

IT Job Descriptions

All of the job descriptions comply with Sarbanes-Oxley and ISO 27000 security

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IT Salary Survey

IT Salary Survey

Learn how your company compares in the area of compensation.

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IT Hiring Kit

IT Hiring Kit

Every thing that you need to hire and manage the hiring process.

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Mid-Year 2010 IT Salary Survey

Are you paying too much or too little to your information technology staff? Are you earning what you're worth? Whether employer or employee, it is important to know what other companies are paying in total compensation for a similar position in your area. Learn how your company compares in the area of compensation. Data as of June 2010.

The Janco Associates, Inc.  salary survey draws on data collected throughout the year by extensive internet-based and completed survey forms sent to businesses throughout the United States and Canada.  Over 300 companies participate in the survey.

The Mid-Year 2010 IT Salary Survey is good news for IT Professionals.  The survey shows that hiring is picking up in some sectors of the IT job market, salaries have stopped falling, and for selected positions there has been an increase in compensation - especially for CIOs.  Even though many fear a second dip in the economy, CIOs in larger enterprises have been give the ‘yellow light’ to look ahead and fill positions that were left unfilled last year., The same is not the case for mid-sized companies.  They are much more cautious and concerned that the recovery will not be strong enough to support increased IT spending.  In follow-up interviews of the participants we found that CIOs are starting their 2011 planning processes with the assumptions that the economy will improve in the first part of next year.  If that holds true them hiring and compensation should pick up.

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Summary Findings

IT Median Salaries June 2009 vs. June 2010

IT Salary Survey Compare Historical

Summary 12 month comparisons show the mean compensation (which includes bonuses) for all IT executive positions in large enterprises surveyed is $143,378 (a slight increase from $142,753) and $125,079 (a slight decrease from $126,031) in mid-sized enterprises. Overall compensation for all IT Professionals has shown a slight increase from $77,690 to $78,210; however the study shows that there was a 13% decrease in the number of employees receiving personal performance bonuses and a 7% decrease in those receiving enterprise based performance bonuses.  Mr. Janulaitis said, “Bonuses are trailing indicators and should return as soon as the recovery takes hold.”

You have several options to obtain this study.  You can get a summary for free if you participate by providing more than ten (10) data points or you have several option on how to purchase the data.

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National Employment Report

 

 

Salary Trends IT Jobs 2003 - 2010

 

The compensation study (over 160 pages in PDF or WORD and EXCEL with the data) can be ordered here.

Order IT Salary Survey

If you  do not want to purchase the full salary study, you can get just the data for a particular city for a fraction of the cost of the full study.  Just  click here to see all the cities covered or select your city for the order page.

The positions that have the greatest change in demand are listed below.  The positions that show an increased demand tend to have significantly higher offering salaries.  This in turn, inflates the level of compensation for individuals who remain in those existing positions. 

In those positions that are facing decreasing demand, increases in compensation are normally based on “time-in-grade” or tenure within the enterprise.

 


Positions with
Increased Demand
Low Lay-Off Potential
Low Outsourcing Potential


Positions with
Decreased Demand
High Lay-Off Potential
High Outsourcing Potential

Large Enterprises

 

VP - Chief Information Officer (CIO)
VP – Information Services
Director IT Planning
Manager Operating System Production
Manager Production Support
Computer Operations Shift Supervisor
Project Manager Systems
Supervisor Network Services
Voice/ Wireless Communications Manager
Data Security Administrator
Database Specialist
Internet Developer
Software Engineer

 

VP Administration
VP Consulting Services
Technical Specialist
Senior Network Specialist
Supervisor Micro Computer Support

Mid Sized
Enterprises


VP - Chief Information Officer (CIO)
VP Consulting Services
Manager Database
Manager Quality Control
Manager Security and Workstations
Computer Operations Shift Manager
Project Manager Network Technical Services
Capacity Planning Supervisor
Data Entry Clerk
Data Security Administrator
LAN Application Support Analyst
Librarian


VP – Security (CSO)
Manager Data Communications
Data Entry Supervisor
e-commerce Specialist
Network Control Analyst



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The IT job market shrank dramatically after the dot com bubble burst.

IT Job Market Trends

Information Technology Sector includes: software publishers, telecommunications, data processing, hosting and related services, internet publishing, broadcasting, web search, and portals.  Manufacturing Sector includes: peripheral equipment, storage devices, broadcast and wireless communication, audio and video equipment, and semiconductors.

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2010 IT Salary Survey Purchase Options

You can order the IT Salary Survey for an individual city or for all of North America (Canada and the United States) with or with out data in Excel sheet format and with or with full multipage job descriptions for the positions surveyed.  Or you can order the survey as part of our IT Resource Hiring Kit with full job descriptions for all 220 positions in the Internet and IT Position Descriptions HandiGuide.

Learn how your company compares in the area of compensation. Data as of January 2010.

The Janco Associates, Inc.  salary survey draws on data collected throughout the year by extensive internet-based and completed survey forms sent to businesses throughout the United States and Canada.  Our database contains over 50,000 data points.

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IT Salary Survey Purchase Options

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Historical 1996 - 2010

Data compares over seventy (73) IT positions from 1999 through 2010.  It includes the  dot com bubble, 9/11, the recession of 2002-2003 , the recovery in 2005, the recession of 2008-2010..  The study is available in PDF, PDF with data in an excel spread sheet, and Word format.

Charts showing key compensation trends are provide in all versions of the study.  An example of one of the charts is shown below.

Excel sheet includes means and benchmarks for each position.

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The May 2010 U.S. Department of Labor National Employment Report, showed a loss of IT-related jobs in May, following a gain of jobs in April. Janco tracks ups and downs in employment in five key job categories – IT services, computer systems design, data processing and telecommunications.  Data for the past 12 months shows a gain in jobs for Information Services and computer systems design and related services.

Based on this data and interviews that Janco has conducted. Janco predicts there will be more churn in IT staff as CIOs accelerate their move to more flexible staffing models. CIOs are outsourcing more technical work, including managed IP services such as VoIP and VPNs. They are hiring more contractors for desktop and security services, and they are putting more applications such as remote backup in the cloud. At the same time, they are looking to hire IT people with business and analytical skills, such as risk management and project management. CIOs report that they're having trouble hiring IT people because either they can't find IT professionals with the right business skills or they can't afford them. All of this means more turnover in IT departments.

2010 IT Salary Survey - Fringe Benefits

Are you paying too much or too little to your information technology staff? Are you earning what you're worth? Whether employer or employee, it is important to know what other companies are paying in total compensation for a similar position in your area. Learn how your company compares in the area of compensation.

The Janco Associates, Inc.  salary survey draws on data collected throughout the year by extensive internet-based and completed survey forms sent to businesses throughout the United States and Canada. 

Order IT Salary SurveyDownload IT Salary SurveyParticipate in IT Salary Survey

IT Salary Survey Purchase Options

Order IT Salary SurveyDownload IT Salary SurveyParticipate in IT Salary Survey

 

Cities Included in IT Salary Survey

Janco'sIT Salary Survey includes the following 78 United States cities, as well as 23 selected cities in Canada

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US Cities Included                             Order US Cities

Akron Albuquerque Allentown Anchorage
Atlanta Atlantic City Austin Baltimore
Bellingham Boise Boston Buffalo
Charleston Charlotte Cheyenne Chicago
Cincinnati Cleveland Colorado Springs Columbus
Dallas Denver Des Moines Detroit
Duluth Gary Grand Rapids Green Bay
Honolulu Houston Indianapolis Kansas City, MO
Las Vegas Lexington Little Rock Los Angeles
Louisville Madison Memphis Miami
Milwaukee Minneapolis Nashville New Orleans
New York Oakland Oklahoma City Olympia
Omaha Orange County CA Orlando Peoria
Philadelphia Phoenix Pittsburgh Portland, ME
Portland, OR Provo/Orem Raleigh-Durham Rockford
Sacramento Salt Lake City San Antonio San Diego
San Francisco San Jose Seattle Sioux Falls
St. Louis Stamford Syracuse Toledo
Topeka Tucson Tulsa Washington
Wichita Winston-Salem

Canadian Cities Included                 Order Canadian Cities

Calgary, AB Charlotte, PE Edmonton, AB Fredericton, NB
Guelph, ON Halifax, NS Hamilton, ON Hull, QC
London, ON Montreal, QC Niagara Falls, ON Ottawa, ON
Quebec City, QC Regina, SK Saskatoon, SK St. John's, NF
Sudbury, ON Toronto, ON Vancouver, BC Victoria, BC
Whitehorse, YT Windsor, ON Winnipeg, MB
                

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Job Titles Included in IT Salary Survey

Janco's Salary Survey includes the following the job titles in its IT Salary Sruvey.

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  • VP - Chief Information Officer
  • VP - Chief Security Officer
  • VP - Consulting Services
  • VP - Information Services
  • VP - Technical Services
  • Director - IT Planning
  • Director - Production/Data Center
  • Director - Systems & Programming
  • Manager - Computer Operations
  • Manager - Microcomputer Technology
  • Manager - Network Services
  • Manager - Operating Systems Production
  • Manager - Production Services
  • Manager - Production Support
  • Manager - Systems and Programming
  • Manager - Technical Services
  • Manager - Training and Documentation
  • Manager - Transaction Processing
  • Manager - Voice and Data Communications
  • Capacity Planning Supervisor
  • Change Control Supervisor
  • Computer Operations - Shift Manager
  • Computer Operations - Shift Supervisor
  • Database Manager
  • Data Communications Manager
  • Data Entry Supervisor
  • Information Center Manager
  • Lead Customer Service Manager
  • Office Automation Applications Manager
  • Production Control Specialist
  • Production Services Supervisor  
  • Project Manager - Applications
  • Project Manager - Distributed Systems
  • Project Manager - Network Tech Svc
  • Project Manager - Systems
  • Supervisor - Hardware Installations   
  • Supervisor - Microcomputer Support
  • Supervisor - Network Services
  • Voice Communications Manager
  • Web Analyst
  • Change Control Analyst
  • Computer Operator
  • Data Center Facility Administrator
  • Data Entry Clerk
  • Data Security Administrator
  • Database Specialist
  • Disaster Recovery Coordinator  
  • e-Commerce Specialist
  • Forms and Graphics Designer
  • 4th GL Specialist
  • Hardware Installations Coordinator
  • IT Planning Analyst
  • LAN Applications Support Analyst
  • Network Control Analyst
  • Network Services Administrator
  • Network Technician
  • Operations Analyst
  • Personal Computer Specialist
  • Production Control Analyst
  • Programmer/Analyst
  • Senior Network Specialist
  • Software Engineer
  • Systems Analyst
  • Systems Programmer
  • Systems Support Specialist
  • Tape Librarian
  • Technical Services Specialist
  • Technical Specialist
  • Voice Communications Coordinator
  • Webmaster

IT Salary Survey Methodology

From the Janco Associates, Inc. database, compensation benchmark ranges are established for each normalized job position.  In analyzing the study data, the upper and lower quartiles are eliminated to determine  Benchmark Ranges.  The benchmark ranges are then used to assess the alignment of a company's actual compensation to the marketplace for each job function.  The results can be assessed using the following guidelines. 

Below Benchmark Range - Highly impacted by forces of the marketplace
Within Benchmark Range - Subject to the normal forces of the marketplace for similar job functions and responsibilities. 
Above Benchmark Range - Not subject to the forces of the marketplace

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The Benchmark represents our assessment of the compensation level required for organizations to remain competitive and minimize the risk of losing employees to other organizations. Reviews were conducted from the standpoint of a comparison o base salary and, when appropriate, from the additional standpoint of total compensation. Total compensation is determined by adding the budgetary bonus amounts and an equivalent cash value for above-standard compensation to an individual's base salary. The compensation Study data was divided into two categories. Large companies are companies whose gross revenues are equal to or greater than $500MM. Mid-sized companies are companies whose gross revenues are less than $500MM.

Become A Survey Participant

Janco Associates, Inc. has published a bi-annual information technology compensation survey for over ten years.

Participate by providing us valid data and we will be able to download a complimentary copy of the summary results1  upon its completion. In addition,  you may be eligible to purchase the full study at a significant discount.

These results will be available in January.  To participate, simply click the Participate button below and complete the on-line Compensation Participation Survey.  

You can either download our participation excel spread sheet1 or click on the link below to enter you data via an on-line survey.  (Note: will be able to come back to modify the data you enter for 120 days)

Participate in the IT On-Line Salary Survey 

Please be assured that any compensation information provided to us will be held in the strictest confidence.

If you have any questions, please contact us via email at Contact Janco Associates document.write(''); //-->

1. You can qualify for a complete free copy of the PDF version of the study, if your enterprise provides at least ten valid data points as determined by Janco.  All other participants will qualify for the summary of the study only.